Customer service
Ordering & Delivery
In case your ordered article is on stock and you have ordered before 13.00 h. we will do our best to send your goods the same day. Depending on the distance your order may take a few days to arrive. You will always receive an orderconfirmation when your product is not on stock.
In case your order is partial available we have the policy to dispatch the goods that are on stock and send the goods that are not on stock later. Our transport costs are depending on the weight of your order. You will not pay more on transport costs then neccesary.
Payment
Payment can be done to us in two ways.
Pro forma payment in advance
Payment withing 30 days net.
As a new foreign customer we kindly request you to make the first order by Pro Forma payment in advance. All our bank details will be stated on your pro forma invoice.